Peeling Back the Layers: Building Stronger Teams Through Intentional Disclosure
- Janice Perkins - Capacity

- Sep 2
- 2 min read

Leadership isn’t just about making decisions and setting direction—it’s about
connection. The most effective leaders know how to move past surface-level
interactions and build trust, loyalty, and engagement with their team. That’s where
Social Penetration Theory comes in—a framework for deepening relationships
through intentional self-disclosure.
This theory, often described as “peeling an onion,” suggests that people develop
stronger bonds by gradually revealing more personal characteristics, experiences, and
perspectives over time. For leaders, this doesn’t mean oversharing or blurring
professional boundaries. It means using disclosure as a tool for connection, trust-
building, and authentic leadership.
Let’s look at how you can use its three key tenets to strengthen your leadership
relationships.
1. Exposing Personal Characteristics – Start with Authenticity
Your team will only open up if they see you do it first. Share aspects of yourself that go
beyond your title—your values, what motivates you, a challenge you’ve overcome, or
even a quirky habit that makes you human.
The goal isn’t to turn meetings into therapy sessions; it’s to create a safe space where
vulnerability is met with respect. When leaders reveal a little more of their authentic
selves, they give permission for others to do the same, moving relationships from
transactional to relational.
Leader’s Tip: At your next team meeting, start with a personal reflection or story
connected to the topic at hand. Notice how it shifts the room’s energy.
2. Outcomes of Exchange – Trust Is a Two-Way Street
Self-disclosure works best when it’s mutual. If you share but never invite or respond to
what others share, the exchange falls flat. In leadership, disclosure should lead to a
tangible outcome: deeper understanding, increased empathy, and a clearer picture of
each person’s strengths, struggles, and aspirations.
These exchanges don’t just build trust—they create the foundation for better decision-
making and collaboration because people feel known and valued.
Leader’s Tip: After sharing something about yourself, ask an open-ended question that
invites others to contribute. Listen without interrupting or steering the conversation.
3. Situational Context – Read the Room
Disclosure isn’t one-size-fits-all. Timing, environment, and audience matter. Sharing a
personal challenge during a high-stakes crisis meeting may not land well—but bringing
it up during a team-building retreat could be exactly what’s needed to foster connection.
Strong leaders read the room, choose the right moment, and adapt the depth of their
disclosure to the context. This protects trust and ensures the conversation is productive,
not awkward.
Leader’s Tip: Ask yourself before sharing:
Will this help the team move forward?
Is the timing supportive of openness?
Does the setting allow for privacy and respect?
Final Thought
Social Penetration Theory reminds us that leadership isn’t about peeling back every
layer at once—it’s about building relationships gradually, intentionally, and authentically.
When leaders are willing to reveal a little more of who they are, they invite their teams to
do the same. Over time, those exchanges create the kind of trust and connection that
makes teams resilient, innovative, and unstoppable.
Leadership isn’t just about leading from the front—it’s about connecting at the
core.
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